SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dressyout (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dressyout.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is very high quality, cute, thank you! Height 165, chest volume 92
Dress sewn very carefully. All dimensions conform to table. Cotton 100% on top and under spidem-podszewka. Super quality!
I really liked the dress. Natural cotton. Light and thin. Strongly does not shine through, but the underwear is better white to wear. On the growth of 162 and parameters 87-74-92 came s.
Delivery is fast. S-ka sits freely on og 85, ot 67. The fabric is not white, as in the description. Special delight, as many did not cause.
Ordered 01.04.2019, came platishki 13.05.19g in yekaterinburg. Shipping in time, track tracked across russia. Delivered to the house, not the first time we order. Sent immediately after payment. Description and photo on the site corresponds. Packed was also good-nothing spoiled. Buy recommend! You won't regret it! And thanks for the return of money from the purchase, credited immediately after payment of the goods. Only in this cashback service good interest (checked different services), there are constantly promotional codes for an increase in percent from 3% to 15%. Register and you will receive a cashback from any purchase on aliexpress and other stores: http://epngo.bz/cashback_index/d5hm2i
Gavau for maziau in Menesi. Labai Grazi suknele, atitinka dydi. Siaip nesioju SM, Tai M puikiai Tiko.
The parcel came in 25 days in rostov on don. the quality is very good. Everything is super! Thank you store!!! Yes!!! Many thanks for the return of bonus money ali express. Who wants to receive from orders up to 90% refund and earn by affiliate program, go to this link specified in the photo or qr code, register and get cashback!
Corresponds to the description. Good quality cotton, sewing is beautiful and quality. Threads do not stick out anywhere. The seams are even. Does not shine through the chest, you can wear without linen. The size approached, focused on the table. Let's see how to behave after washing. The parcel was 40 days.
Bought 4 dresses this time, they are absolutely beautiful. They all fit perfect ( just follow the size chart), great material. 10 ⭐️ store. My absolute favorite seller! Always buying from here, always great quality! Happy happy happy!
In the same store i bought a second dress at once. This according to the parameters approached, there was nothing to suture but the ruches on the shoulders trimmed. On an adult girl they do not look. Og 90, ot 77, height 170 cm-l