We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
111 Your Street, Your City, Your State 11111, Your Country
The package came for a month... The store explained what size to take .... Looks beautiful
Beautiful, gentle, high-quality. Panties take a maximum of one size more, or they will be great.
I liked the product very much, the only thing that confused, the lyamochki are thin, but it's probably a problem only for the big chest, the size approached well, the panties are good, the delivery to st. petersburg is very fast 2 weeks, thanks to the store! The only thing did not understand why i have two parcels in one package lay))))))) this linen and a cover on the phone)))) but everyone is happy... all cool
I took my size 75b. The whole village is perfect. Stitched qualitatively. Landing is very comfortable.
I love this store very much. Delivery month to mo. Packed in a sealed zipper bag. The set is incredibly beautiful, pleasant to the body, sits stunningly. Stitched perfectly, all ruches are neat. Bra with a small push-up, the chest looks great. On og 93 and opg 83 i take the size of 80 v, sits perfectly, if you take several sets, then kazusov will not be, as the size is always the same. Panties included size l. generally bought here already more than 10 sets-the quality is always excellent.
The parcel reached 10 days to yekaterinburg! Of the three sets received all three, each in its zip package. I liked the quality, the body is not felt. At its usual 75c ordered 80c on the table of sizes, buttoned on the middle row of hooks (their three for 5 hooks), in principle it is possible to fasten on the last. Lace is soft, everything is well stitched. Asked the store to put panties 2xl, the request was made))), on my hips 103 cm could be and on a smaller size because. Stretch well and do not stick anywhere. Thank you seller very much, i'm happy!
In st. petersburg delivered in 3 weeks. Packed well, comes in branded zip package. The quality is good, the color is pleasant. Size corresponds.
Everything is cool, the linen is soft, odorless for size 50 free, i thought that it was very plump, it turns out not very, thank you very much to the store❤️
Fast delivery to krasnodar, the quality is excellent.
Good quality, the size approached well, the panties sat perfectly, the bra too, there is a smell a little, but i think after washing it will not be, the only minus the fastening as much as 5 is not convenient to fasten itself, and so in general everything is fine