SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dressyout (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dressyout.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit is good, but i was wrong with the size. Read reviews took on the size more than its own. Chest coverage 87, hip coverage 103. Panties can be worn, the top is huge. Upset. But i recommend the store.
The quality is excellent, it's a pity that i'm too big a swimsuit. Special thanks for the gifts! I recommend the store.
Thank you very much to the store! Swimsuit is great. Quality is super. Silky. Very pleasant to the body. I ordered from different sellers. This is the best! I recommend to everyone.
I liked everything. Only the swimsuit was not black. And gray. nv my 46 is excellent. The store also sent a gift: a rubber band and a bracelet))). The parcel reached samara in 11 days.
The order came quickly 21.06 ordered, 06.07 received. At 46 took m, everything is fine, landing is overstated, then what you need. All seams are even. I liked everything. I recommend.
My wife liked the size approached. The order is satisfied. The only color in the photo is dark red and came lighter. It came for 2 weeks in the orenburg region.
It would be 10 stars, put 10. excellent swimsuit, super fast delivery, courier home. The store put a gift, thank you. My parameters, for size 90d, bottom 46 european, xxl sat perfectly. The bodice lifts and gathers the chest. Recommend to buy
Only good feedback. I bought for my wife, at 48 size, it came perfectly. It remains only to check on the sea. Delivery to belarus took 14 days. Quality is very good. In one photo of the presentation from the store, it's simple but nice, for which he thank you very much.
A quality beautiful swimsuit, the seams are even, though a little on the bodice the threads stuck out in one place-removed without problems. The size approached quite-sits perfectly. Delivery is fast. Thank you, i am very happy with the purchase! Yes, and as a gift the store sent a hair band and a bracelet for gold. Thank you!
Quality is super. The size coincided with mine. I'm very happy
Quality is awsome! Very fast shipping. I recommend!
Swimsuit liked, size l approached 93-78-94. Thank you store, very fast delivery!
Everything's fine. And the quality of the goods, and blowing. To voronezh came the parcel in 14 days. Seller recommend.
beautiful swimsuit, came extremely quickly to Tokyo! the top is a bit too big, the bottom fits like a glove. will adjust length of the back of the top a little bit. Love it!
Swimsuit liked, the quality is good, it's a pity the bust is too big, i will adjust .. thanks to the store for the cute presents.
Very fast shipping. Swimsuit is good, corresponds to the description. The store is responsive, helped in choosing the size, put a gift. I highly recommend.
I recomend one plus size. good quality but not the same as the picture. thank you
At its 89/65/91 i took the size m Swimsuit sat in the chest perfectly, but the panties sat freely. I'm used to it when i'm back to the water not to fly. I think m will be good for someone with a bottom 44, i have 42. In the bust there is a small push up, there are bones, the chest supports perfectly. I think the photo shows how beautiful it looks. Straps are adjustable, this is a huge plus for me. Panties closer shape to shorts than bikini. So keep in mind about your tan. Delivery was 2 weeks. Mail of russia. Track tracked all the way Sent the store quickly. Beautifully perfect quality without thread
Thanks to the store for the fast delivery! Swimsuit is wonderful! In my russian size 50 came xhl wonderful! The product is quality and beautiful! I recommend the seller as a responsive person .... thanks!
I order from this store not the first time. Delivery to rostov 15 days. The goods were always tracked. Received at the post office after reading that the parcel arrived at the final point. Swimsuit is excellent, sewing is good, the size matches 3xl at 48-50 i think that perfectly sits, the cup at 90 "b" is a bit large, but it's always in this size. bolshe size, more cup (standard) Not stitched one lyamochka (in the photo you can see), but this is fixable and the paralon in the cup is a little wrinkled, but i think it straightens in the process of socks. The seller put in a gift a rubber for hair and a chain on the hand or a baby leg. In general, i highly recommend the seller and the product Seller of luck and prosperity 10 *