We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
111 Your Street, Your City, Your State 11111, Your Country
Pink cap as in the photo. Very delicate and pleasant to the touch material. Stretches. Well approached the adult head and even the head of a 3-year-old child. Very responsive store. Takes care of the image of his store and customers. The first parcel did not come, sent the second. The second came in 2 weeks. The seller asked me to inform when i receive the second parcel. I strongly advise this store. I recommend.
The cap is good, thin. On passing weather. well approached the r. 58, volume,. with the store did not communicate, but thank you very much.
Thank you for the hat, the quality is very good, soft!!!!
Very fast shipping. The color of the strips is bluish. Well fits the neck but does not squeeze. Though through the head it is difficult. More suitable for miniature women than men.
In st. petersburg the order was about 2 months. On the og 56 cm the cap sat well. Does not squeeze your head.
soft and nice
Cash cap. Looks like artificial wool
The order was issued and sent almost immediately, went to bratsk a little less than a month (came before the stated deadline), the track in russia was not tracked, the packaging was a normal transportation package and Simple package, the store is sociable, the goods are of excellent quality, without any unpleasant smell, the thread nowhere stick out, generally corresponds to its description, shop and seller recommend
The softest hat. You can as a clamp, you can as a hat, the tail can be straightened.
The cap of taka is pleasant, soft, i'm already pre-satisfied with the purchase, i recommend ....